Director of Recruitment

Education: Bachelor’s degree in public relations, marketing, or equivalent experience

Licensure/Certification: None

Experience: 5 years recruitment, healthcare sales, or marketing, plus

3 years in a senior leadership role

Light Work – Much of work done while sitting, but with more than normal standing or walking. Occasionally exerting between 20-60 lbs. of force to lift or move objects.

Essential Job Functions:

• Directs and oversees all activities related to the recruitment of blood donors for the organization.
• Assures that messaging used for the recruitment of donors is developed to meet targeted collection goals and for product optimization.
• Designs and directs a comprehensive donor recruitment and retention plan for the organization.
• Counsels and evaluates the performance of direct reports. Oversees processes related to the coaching and mentoring of recruitment management staff to assure a well-functioning team.
• Oversees the selection of donor recruitment staff and assures that selected personnel have the necessary knowledge, skills, and abilities to meet the requirements of the job.
• Meets with direct reports to discuss performance, goal attainment, annual and monthly booking practices, projection accuracy and related recruitment goals and standards.
• Assures mobile recruitment calendar is prepared so that monthly production, projection accuracy and blood drive efficiency goals are achieved.
• Manages the data base of blood donors and donor groups in order to assure successful strategies to meet collection goals, standards, and efficiency measures.
• Meets established collection goals and standards through effective training, leadership, and product maximization strategies.
• Works collaboratively with Community Relations, Donor Services and Volunteer Services to promote and execute blood recruitment activities including staffing, communications and recruitment and retention strategies.
• Tracks, trends, and analyzes monthly fixed site and mobile recruitment data. Reports findings to COO and CEO. Develops corrective action plans for improvements or changes to recruitment operations.
• Oversees the process for the investigation and timely resolution of internal and external customer service issues.
• Prepares and adheres to annual budget. Monitors, analyzes, and provides justification for variances if they occur.
• Complies with purchasing and expense control procedures. Assures cost effective purchase of recruitment supplies and materials.
• Participates in activities to further professional development.
• Other duties as required to fulfill the organizations mission, vision, and values.